Website Privacy Notice
This privacy policy covers how I, Morna Sung – your osteopath, process your personal information collected and received on my website, www.mornasung.co.uk
I use information collected from you to understand your needs to provide the best possible service to you.
I may revise, modify or update this policy as my business or service changes by updating this page. Please check this page periodically to ensure you are happy with any changes.
This policy is effective from May 2018.
Collecting information about you
When you access my website automatically received information may include your IP address, cookies, and your visit behaviour.
I will request your full name and professional job title; contact details including email address and telephone number, and any additional details specific to your request when you submit either an online contact form or a testimonial on my website.
Processing information about you
I may use information collected about you to audit and improve my services; if you leave a testimonial on my website, I will not display your contact details.
I may use your contact details to communicate updates about your appointment, or follow up with additional resources, like suggested exercises.
I may use Google Analytics cookies to track and analyse data about webpage traffic or usage behaviour, and to make changes to my website.
I do not use your information for any other purposes without your consent unless I am required to disclose information collected from you by law or regulation.
Data storage
Information submitted by you is only accessed through password-protected accounts with my website content management system, email processor and communication devices, all of which I take reasonable measures to safeguard and protect from loss, theft, misuse or unauthorised access.
Data retention
I am required by law to retain records of the information collected about you for a minimum period of 8 years after your last consultation / contact with me, or until you are 25 years of age, whichever is the latter.
Data disposal
Information collected from you through this website will be deleted from my email processor and communication devices after the minimum data retention period has passed.
Consent for direct marketing
I do not use your contact details for any direct marketing purposes.
Data sharing
Your data will not be shared, distributed, disclosed or sold to any other third party
Links to Third Party Sites
My website may contain links to other websites of interest whose privacy control policies may differ to mine. If you submit personal information to any of those sites, please be aware that I do not have control over how your information will be treated.
Controlling your personal information
If you know any personal information about you that I hold is incorrect or incomplete, please contact me as soon as possible through my website contact form with corrections and amendments to be made. Please note that whilst you have the right to request personal information about you that I hold be deleted, I may need to continue to hold certain data for a minimum of eight years from the date of request for legal purposes.
Complaints
Should you believe that your personal data has been breached, please contact the Information Commissioner’s Office on 0303 123 1133
This privacy policy covers how I, Morna Sung – your osteopath, process your personal information collected and received on my website, www.mornasung.co.uk
I use information collected from you to understand your needs to provide the best possible service to you.
I may revise, modify or update this policy as my business or service changes by updating this page. Please check this page periodically to ensure you are happy with any changes.
This policy is effective from May 2018.
Collecting information about you
When you access my website automatically received information may include your IP address, cookies, and your visit behaviour.
I will request your full name and professional job title; contact details including email address and telephone number, and any additional details specific to your request when you submit either an online contact form or a testimonial on my website.
Processing information about you
I may use information collected about you to audit and improve my services; if you leave a testimonial on my website, I will not display your contact details.
I may use your contact details to communicate updates about your appointment, or follow up with additional resources, like suggested exercises.
I may use Google Analytics cookies to track and analyse data about webpage traffic or usage behaviour, and to make changes to my website.
I do not use your information for any other purposes without your consent unless I am required to disclose information collected from you by law or regulation.
Data storage
Information submitted by you is only accessed through password-protected accounts with my website content management system, email processor and communication devices, all of which I take reasonable measures to safeguard and protect from loss, theft, misuse or unauthorised access.
Data retention
I am required by law to retain records of the information collected about you for a minimum period of 8 years after your last consultation / contact with me, or until you are 25 years of age, whichever is the latter.
Data disposal
Information collected from you through this website will be deleted from my email processor and communication devices after the minimum data retention period has passed.
Consent for direct marketing
I do not use your contact details for any direct marketing purposes.
Data sharing
Your data will not be shared, distributed, disclosed or sold to any other third party
Links to Third Party Sites
My website may contain links to other websites of interest whose privacy control policies may differ to mine. If you submit personal information to any of those sites, please be aware that I do not have control over how your information will be treated.
Controlling your personal information
If you know any personal information about you that I hold is incorrect or incomplete, please contact me as soon as possible through my website contact form with corrections and amendments to be made. Please note that whilst you have the right to request personal information about you that I hold be deleted, I may need to continue to hold certain data for a minimum of eight years from the date of request for legal purposes.
Complaints
Should you believe that your personal data has been breached, please contact the Information Commissioner’s Office on 0303 123 1133